The Proactive & Intelligent Customer Support Hub with Trello & GPT-4

Stop guessing and start solving. This AI system will instantly categorize, prioritize, and draft responses for every customer ticket, turning your support team into a force of efficiency.

Is your support team drowning in a flood of customer emails? Are you worried that a critical issue might get lost in the noise? Manual support triage is a time-consuming, inefficient process that leads to slow response times and frustrated customers. This isn't just an administrative hassle; it's a direct threat to your brand reputation and customer loyalty. You need a system that works smarter, not harder.

When you purchase this workflow, you'll receive a complete automation system that includes:

• AI-Powered Triage & Sentiment Analysis: An intelligent agent that reads every email, instantly categorizes the issue, assigns a priority level, and analyzes the customer's sentiment (e.g., "Angry," "Frustrated").
• Proactive Escalation Logic: Automatically alerts a specific manager on Slack with a high-priority notification if a ticket is classified as "Critical" or "Angry," ensuring no urgent issue is ever missed.
• Smart Response Drafting: The AI drafts a polite and helpful first response for every ticket, giving your team a head start and drastically reducing response times.
• Automated Low-Priority Responses: For simple, routine questions, the system can automatically send the AI-generated reply, completely freeing your team to focus on complex cases.
• Performance Reporting: All ticket data, including category, priority, and sentiment, is logged into a Google Sheets dashboard, providing valuable insights into your support trends and team performance.
• Unparalleled Efficiency: Reclaim countless hours spent on manual support tasks, elevate your customer service, and build a reputation for being responsive and professional.